Orders usually ship within 2 business days. You’ll receive tracking information as soon as your order is on its way.

Once your order ships, you’ll receive an email with your tracking information. Please allow a little time for the carrier’s tracking system to update.

Tracking sometimes takes 24–48 hours to update after a label is created. If it still hasn’t updated after that, please contact us with your order number.

Please check around your delivery area and with other members of your household or neighbors. Carriers occasionally mark packages delivered shortly before they actually arrive. If it still hasn’t appeared after 24 hours, contact us so we can help.

We’re sorry! Please contact us with your order number and a clear photo of the damaged item and packaging. We’ll make it right.

Please send us your order number and a photo of the item you received that clearly shows the design name on the side and the shade name on the bottom. We’ll review it and make it right.

Contact us as quickly as possible. We’ll do our best to help, but orders cannot be changed or canceled once they have been processed for shipping.

Contact us immediately with your order number and the correct address. We can update it if the order hasn’t already been processed or shipped.

Because lipstick is a personal-use cosmetic product, we cannot accept returns or exchanges.

If your order arrives damaged or you receive the wrong item, please contact us with your order number and a photo of what you received. We’ll make it right.

Email hello@funnylipstick.com and include your order number so we can assist you as quickly as possible.